The Community College of Baltimore County Continuing Education and Economic Development
CEED
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Personal Development - CE

PDV 078 – 12 Steps to a Successful Job Search

This course is designed to enable the student to learn the steps required to acquire employment in any economy. Topics to be covered include the resume screening process, the interview process and how to control an interview, referral, dress code, behavior, negotiation, closing, and follow-up.

Course Objectives:
1. identify and prioritize the key selling points that differentiate a job seeker from the competition;
2. demonstrate the ability to leverage the Internet, networking, and other tools to secure job interviews;
3. identify and exemplify the nine traits that interviewers desire in ideal candidates; and
4. use direct marketing techniques to acquire interviews.

PDV 152 – Making Age an Asset in Your Job Search

This course is designed to enable the student, who is an older worker, to learn how to make a career change or improve opportunities to obtain employment. Topics to be covered include myths about older workers, self-assessment and skills identification, developing a job search plan, creating an age-neutral resume, interviewing strategies, and assessing benefits.

Course Objectives:
1. describe myths about older workers,
2. conduct a self-assessment,
3. create a job-search plan,
4. write an age-neutral resume,
5. list strategies for successful interviewing, and
6. assess benefits packages of potential employers.

PDV 165 – Maryland Driver Instructor Enhancement

This course is designed to enable the student, who is a driving instructor, to learn to enhance his/her existing skills and knowledge, and to provide teaching tips and techniques that can be incorporated into the Maryland state mandated novice driver training program. This course will target key issues that instructors face when teaching classroom and behind-the-wheel lessons. Topics to be covered include providing information on identifying and working with different learning styles, and offering a minimum of ten teaching tips/techniques that can be incorporated easily into existing training.

Course Objectives:
1.identify the trends influencing driver education in Maryland;
2.discuss the dangers of distracted driving;
3.recognize the importance of and enhance parent involvement; and
4.present information about the environment and fuel-efficient vehicles.

PDV 175 – Obtaining a Federal Job

Gain an understanding of what it takes to be a winner in the federal job search process including how to write and electronic federal resume. Learn to: use USAJOBS to effectively search for a federal job; create an effective federal application package; write effective knowledge, skills and abilities (KSA) statements and cover letter; analyze vacancy announcements to match your qualifications with the federal job. Please bring your existing resume to class.

Course Objectives:
1. use USAJOBS to search for a Federal Job,
2. demonstrate the ability to become a USAJOBS member,
3. create a Job Search Agent,
4. analyze vacancy announcements,
5. review duties, qualifications and evaluation sections of vacancy announcements,
6. write an electronic Federal resume,
7. write a KSAs essay,
8. write a cover letter, and
9. demonstrate the ability to submit a Federal resume.

PDV 178 – Summer Youth Job Readiness Training

Become familiar with the skills necessary to become employed and retain employment including employer expectations, proper work ethics, interpersonal skills and dress code. Topics include strengths and skills, effective and ineffective interviews, thinking like an employer, using concrete examples and closing the interview session.

Course Objectives:
1. demonstrate effective interviewing skills,
2. identify the most important applicant characteristics,
3. provide concrete examples to describe skills and strengths, and
4. demonstrate what to do or say at the close of the interview.

PDV 186 – Resume Objectives & Effective Interviewing Techniques

This course is designed to enable the student to learn how to identify his/her personal and workplace skills and how to represent these skills on a resume and in a job interview. Topics to be covered include identifying skills employers are seeking; defining skills and where they come from; the skills triangle -- transferable, job content, and self-management; using the Topic, Background, Action, Results (TBAR) method; identifying elements of an effective resume; preparing a reference list, and the skills needed for effective job interviewing.

Course Objectives:
1. identify personal skills that are valued in the workplace;
2. demonstrate the ability to detail the skills performed on the job;
3. identify transferable skills;
4. use examples to illustrate job skills in an interview;
5. demonstrate an understanding of the components of a resume;
6. determine the personal information, skills, and other pertinent information that should be included in a resume;
7. demonstrate an understanding of the information included in a list of references for a potential employer;
8. demonstrate the skills and techniques needed for a successful interview; and
9. demonstrate the ability to speak effectively to employers.

PDV 187 – Back to Work Again for Seniors

This course is designed to enable the student, who is a retired older adult (60+), to learn how to return to the job market. Topics to be covered include values, interests, and skills; assessments; planning the job search; where to look ¿ federal and local; resume concepts and practice; interview skills; and one¿s own future in the job market.

Course Objectives:
1. evaluate the skills and experience one brings to the job market,
2. develop a job search plan,
3. list the areas where jobs are available,
4. create an up to date resume,
5. practice interview skills,
6. discuss how to deal with rejection, and
7. discuss what to expect working in the new multi-generational workplace.

PDV 188 – Summer Youth Job Readiness Training

This course is designed to enable the student, who is a youth, to learn the skills necessary to become employed and retain employment. Topics to be covered include self-esteem, skills/abilities and strengthens, preparation for the interview, effective and ineffective interviews, interview appearance and grooming, developing workplace skills, employer and employee expectations. Other subject matter will cover communication on the job, interpersonal relations, problem solving, decision making, participant work rules, work performance and safety and health policies.

Course Objectives:
1. demonstrate effective interviewing skills,
2. identify the most important applicant characteristics,
3. provide concrete examples to describe skills/abilities and strengthens, and
4. demonstrate what to do or say at the close of the interview.

PDV 191 – Job Development

This course is designed to enable the student, who is entering/returning to the workforce, to learn how to reach self sufficiency by finding a job. Topics to be covered include job search skills, interviewing techniques, resume development instructions, and career development workshops through facilitation by the Instructor/Job Developer.

Course Objectives:
1. complete the job application process,
2. demonstrate effective interviewing techniques,
3. create/update a professional resume,
4. complete a written or online employment application,
5. demonstrate the ability to post a resume to employment websites,
6. identify and display appropriate interview attire,
7. demonstrate proper workplace ethics, and
8. identify tools to become successful in the workplace.

PDV 192 – Kuder Career Assessments

This course is designed to enable the student to identify an area of interest, skills, and values as related to employment.Topics to be covered include how to use three career assessment tools to assist with career searching and career choices, work ethics, work skills and work values.

Course Objectives:
1. demonstrate an understanding of how to use assessment results to assist in career search and placement, and
2. use Kuder online career services

PDV 193 – Career Transition in a Challenging Job Market

This course is designed to enable the student to learn strategies to facilitate a career transition and sustain career success in a challenging job market. Topics to be covered include traditional transition topics; career goal setting and job search strategy; assessing work skills, values, interests, strengths, and needs; writing a professional resume and a plan to conduct a self-directed job search; the process that an employer uses in establishing the hiring criteria for open positions; and behavioral-based interviews and interviews, and effective responses to the most commonly asked interview questions.

Course Objectives:
1. demonstrate effective techniques to eliminate barriers to employment;
2. identify goal setting and job search techniques;
3. provide concrete examples and skills needed to assess work skills, values, interests and strengths;
4. prepare a professional resume for employment success; and
5. demonstrate the skills required to effectively master a job interview.

PDV 197 – Kuder Career Assessments/Job Development

This course is designed to enable the student to identify an area of interest, skills, and value related to employment and entering/returning to the workforce. The student will learn how to use three career assessment tools to assist with his/her career search and career choices, work ethics, work skills, and work values. Topics to be covered include job search skills, interviewing techniques, resume development instructions, and career development.

Course Objectives:
1. demonstrate an understanding of how to use assessment results to assist in career search and placement,
2. use Kuder online career services,
3. complete the job application process,
4. demonstrate effective interviewing techniques,
5. create/update a professional resume,
6. complete a written or online employment application,
7. demonstrate the ability to post a resume to employment websites,
8. identify and display appropriate interview attire,
9. exhibit proper workplace ethics, and
10. identify tools to become successful in the workplace.

PDV 198 – Enhancing Employment Skills

Learn to improve the skills needed to obtain a job or a promotion. Topics include: Communications Skills, Business Etiquette, Planning a Job Search, Writing a Resume, and Interview Skills.

Course Objectives:
1. explain the importance of effective communication skills in the job search process,
2. state five important aspects of business etiquette for a job search,
3. describe the steps in an effective job search campaign,
4. construct chronological and functional resumes of one's skills and experience, and
5. describe common job interview questions and effective responses.

PDV 199 – Summer Youth Job Readiness Training

This course is designed to enable the student, who is a youth, to learn the skills necessary to become employed and to retain employment. Topics to be covered include self-esteem, skills/abilities and strengths, preparation for the interview, effective and ineffective interviews, interview appearance and grooming, developing workplace skills, and employer and employee expectations. Other subject matter will cover communication on the job, interpersonal relations, problem solving, decision making, participant work rules, work performance, and safety and health policies.

Course Objectives:
1. demonstrate effective interviewing skills,
2. identify the most important applicant characteristics,
3. provide concrete examples to describe skills/abilities and strengths,
4. demonstrate what to do or say at the close of the interview, and
5. identify skills needed for proper workplace etiquette.

PDV 200 – Amateur (Ham) Radio: Obtaining the First License

You need a license to be an Amateur Radio operator. This class will prepare you to pass the Federal Communication Commission FREE locally administered exam and to become involved with amateur radio. Inexpensive equipment options will be discussed and demonstrated. Local amateur radio groups and their purpose will also be showcased.

Course Objectives:
1. demonstrate readiness to sit for the first FCC examination, the Technician Class,
2. set up antennas for local and long distance communications,
3. select and connect radio equipment and make contacts with other amateur radio operators,
4. use large capacity batteries and generators to provide emergency power, and
5. locate emergency groups and amateur radio clubs.

PDV 201 – Experience Works!

This course is designed to enable the student to learn about developing job search skills to enhance one's re-entry in the job market. Topics to be covered include values, interests and skills, planning the job search, on-line applications, resume writing, and interview skills.

Course Objectives:
1. describe their job relevant skills, interests, and experience;
2. explain a process for planning an effective job search;
3. describe techniques for locating job opportunities online and completing online applications;
4. create a powerful resume of their education, skills, and experience;
5. explain how to prepare effectively for a job interview;
6. discuss ways for dealing with rejection in the job search process; and
7. discuss the unique characteristics of today¿s multi-generational workplace.

PDV 202 – Resume Writing Made Easy

Learn how to create an effective resume. Topics include identifying key words; defining skills and where they come from; the skills triangle: transferable, job content, and self-management skills; using the Topic, Background, Action, Results (TBAR) method; identifying elements of an effective resume; preparing scan-able resumes and references; and accessing online resources.

Course Objectives:
1. identify transferable, job content, and self-management skills;
2. identify key words relevant to a job announcement;
3. demonstrate the ability to create a standard and scannable resume;
4. apply appropriate elements and design to a resume;
5. prepare references for a potential employer; and
6. research resume related resources using the Internet.

PDV 203 – Mastering the Art of Interviewing

This course is designed to enable the student to learn the skills necessary for job interviewing. Topics to be covered include the stages of the interview, how to speak to potential employers in person and on the telephone, researching a potential employer, researching a salary range, handling difficult interview questions, getting directions to an interview, and identifying proper interview attire and etiquette.

Course Objectives:
1. communicate effectively to employers,
2. demonstrate an understanding of the stages of an interview,
3. research a company in preparation for an interview,
4. demonstrate the ability to interpret difficult interview questions,
5. discuss a salary range,
6. identify proper etiquette and interview attire for specific industries, and
7. locate directions to an interview.

PDV 204 – Mastering the Federal Hiring Process

This course is designed to enable the student to learn how to search and apply for a federal job. Topics to be covered include how to navigate the USAJOBS website; locating and examining federal job vacancies; and completing a federal application package that includes the federal resume, a Knowledge, Skills and Abilities (KSA) essay, and cover letter.

Course Objectives:
1. demonstrate the ability to become a USAJOBS member;
2. use USAJOBS to search for a federal job;
3. locate and analyze vacancy announcements;
4. learn to use key words;
5. prepare and submit a federal resume;
6. write a KSA essay;
7. write a cover letter; and
8. edit resume and KSA to correspond to the job vacancy announcement.

PDV 205 – Nonprofit Fundraising Essentials

This course is designed to enable the student to learn about pursuing a career in nonprofit fundraising. Topics to be covered include identification of skills needed in successful fundraising, defining all areas of nonprofit fundraising, annual funds, special events, corporate relations, foundation relations, major gifts, and planned giving, examination of capital campaigns while learning their crucial role in nonprofit fundraising, and utilization of fundraising software tools that track fund-raising efforts and enhance results.

Course Objectives:
1. identify the skills needed in successful fundraising;
2. define all areas of nonprofit fundraising, annual funds, special events, corporate relations, foundation relations, major gifts, and planned giving;
3. examine capital campaigns while learning their crucial role in nonprofit fundraising; and
4. utilize fundraising software tools that track fundraising efforts and enhance results.

PDV 206 – Extended Study Maturity Works

This course is designed to enable the Maturity Works student to learn study skills and to obtain skills for student success. Topics to be covered include employer expectations, how to develop a support system, student responsibilities, and job searching skills.

Course Objectives:
1. identify items for a support system,
2. discuss employer expectations,
3. identify steps for student success, and
4. demonstrate appropriate job searching skills.

PDV 207 – Vocational Exploration and Career Planning

This course is designed to enable the student to learn about training opportunities and develop or enhance job readiness skills. Topics to be covered include career choices, assessing basic skills, and obtaining job leads.

Course Objectives:
1. demonstrate the ability to identify career interests;
2. develop personal and career goals, both long term and short term;
3. identify and resolve employment barriers; and
4. demonstrate the ability to navigate community resources and career advancement opportunities.

PDV 209 – Job Search/Job Placement Career Development

This course/training provides a strategy to facilitate and assist students to sharpen the skills needed for employment opportunities in the 21st Century Workplace. Trainings which will be offered will prepare students with the skills necessary to compete in the employment search by obtaining necessary tools for the workplace so that they are competitive with other job seekers. Students will leave with the necessary skills to conduct a self-directed job search which will lead to employment opportunities.

Course Objectives:
1. demonstrate the skills necessary to undertake a job search;
2. identify job leads and complete the on-line application;
3. prepare a professional resume geared to employment success;
4. demonstrate the skills necessary to interview with employers and obtain a job; and
5. identify one's career interests, skills, values, and strengths.

PDV 210 – Federal Job Search Guidelines

Gain a better understanding of the federal hiring process and the guidelines applicants must follow to submit a Federal application package. Learn to:
¿ Navigate the USAJOBS website
¿ Locate and analyze federal vacancy announcements
¿ Create an effective federal application package specifically tailored to a specific vacancy announcement
¿ Write effective accomplishment statements

Course Objectives:
1. navigate the USAJOBS website,
2. explore occupational groups and series,
3. locate and analyze vacancy announcements,
4. learn to identify and use keywords,
5. tailor a resume and cover letter to the job vacancy, and
6. examine accomplishment statements.

PDV 213 – Job Search, Interviewing, and Social Media Fundamentals

This course is designed to enable the student to learn how to carry out a comprehensive job search. Topics to be covered include job-hunting on the Internet; completing online applications and requests for resumes; articulating work skills and experiences to an employer; preparing for the stages of the interview process; and identifying networking strategies through LinkedIn, Facebook, and Twitter.

Course Objectives:
1. practice job-hunting on the Internet;
2. complete online applications and resumes;
3. discuss articulating work skills and experiences to an employer;
4. prepare for the stages of the interview process; and
5. identify networking strategies through LinkedIn, Facebook, and Twitter.

PDV 407 – Diversity Awareness

This course is designed to enable the student, who is a McDonald's crew/line worker, to learn about diversity by exploring characteristics of various protected classes and discovering differences and commonalities among all people. Topics to be covered include protected classes, how we are all similar and different, liability, communication with others, and practicing good customer service.

Course Objectives:
1. identify people who represent protected classes,
2. discuss the differences and commonalities in people,
3. discuss how communication between the sender and receiver can be perceived because of tone and/or body language of the sender or receiver,
4. discuss how a person¿s provocative behavior can lead to liability in an incident, and
5. demonstrate an understanding of the new McDonald¿s social media policy.

PDV 408 – The Criminal Element: Tactics Used Against Seniors

This course is designed to enable the student to learn about what makes senior citizens a favorite target for scam artists and techniques scam artists use to reuse their victims. Topics to be covered include why seniors are targeted; the seniors' image; common scams and how they work; how to avoid becoming a victim of a scam artist; what to do if scammed; avoiding physical violence; techniques and tools available for protection against criminals; community involvement; target hardening; and lifestyle changes.

Course Objectives:
1. identify common scams and how they work,
2. demonstrate techniques one can use to protect one¿s self from becoming a victim of physical violence,
3. articulate the skills, mindset, and lifestyle changes effective in thwarting the activities of the criminal element, and
4. list resources available for community involvement in crimes against senior citizens.

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