This area provides hardware and network support services for the CCBC. Included are: all desktop PC’s and associated equipment, local area networks to interconnect the equipment within a functional area, building-based local area networks to link parts of campuses and the wide-area networks that link the three main campuses and the remote locations at Hunt Valley and Owings Mills. Connections to the Internet are centralized and support is provided to the 152 student PC labs and approximately 5,000 PC desktops and 1,100 printers connected to the system.

The department has significant staff presence on the three main campuses with Help Centers available at those locations to support faculty, staff and the administration. PC and network troubleshooting and installation services are provided locally as well.

Administrative systems hardware is supported from the central computer center located on the Catonsville campus and all processing associated with student registration, grade processing, finance, general ledger, payroll, etc., is located there.

Questions should be forwarded to the Senior Director of Technical Services, 410-455-4461 or wknapp@ccbcmd.edu.

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