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Having Browser or Login Problems?


   
IE
Netscape
 

Troubleshooting Netscape

Problem: Your browser cookies are retaining invalid information pertaining to our site.
Solution: As of now we have not noticed a problem with Netscape's stored cookies.

Problem: Cached versions of our website are stored on your computer.
Solution:

  • Go to Edit and choose Preferences.
  • Click the plus sign (+) to expand Advanced, then click Cache.
  • Under Set Cache Options, click Clear Cache, then click OK.

Problem: Your browser does not check our website for new versions of the site everytime.
Solution:

  • Go to Edit and choose Preferences.
  • Click the plus sign (+) to expand Advanced, then click Cache.
  • Under Set Cache Options, check "Every time I view the page", then click OK. ( Click here for screenshot)

Problem: Your browser has SSL Version 3 disabled.
Solution:

  • Go to Edit and choose Preferences.
  • Click the plus sign (+) to expand Privacy & Security.
  • Scoll down and select SSL. Under SSL Protocol Versions , make sure that "Enable SSL version 3" is checked, if not, check it, then click OK. ( Click here for screenshot)

Problem: Your Computer is behind a Corporate FireWall.
Solution: *Please contact your System Administrator at work for a possible resolution.