Coronavirus: Guidance for CCBC Community

On March 30, CCBC began remote instruction for all classes. CCBC campuses and extension centers are closed to the general public and students. Employees are working remotely to deliver instruction and services.

As new developments arise, we will provide updates.

COVID-19 impact on classes and other operations

How are classes and other services at CCBC being affected?

Instruction resumes in a remote or alternative instructional environment with CCBC operating in a “highly restricted operations” mode, maintaining administrative functions, providing support for remotely or alternatively delivered instruction, and functioning in a telework environment.

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What about classes at non-CCBC locations like BCPS or community centers?

Baltimore County Public School locations
At this time, we do not know when BCPS will allow classes in their schools. As soon as we have a date it will be communicated on the CCBC website.

Community center locations
At this time, all community location classes are canceled until further notice. We will announce on our website when these community-based courses will be available for registration.

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Can I still withdraw from a Spring course? Do I have other grade options?

We recognize that, even with additional support, some students will struggle in a remote learning environment. Therefore, we have extended the withdrawal date for the spring 2020 semester until May 12. Students may withdraw from their courses through May 12 with no adverse effect on their GPA.

Students who would like to withdraw from spring course(s) should email ccbcregistrar@ccbcmd.edu and provide their name, CCBC ID number and course information for the request to be processed.

We are also offering students who elect to withdraw a one-time Emergency Grant that will cover the cost to retake the course(s) in the coming Summer 2020 and Fall 2020 terms.

Additionally, students may elect to take an incomplete and finish the course work by a specified time in agreement with their instructors.

Finally, for Spring 2020 only, CCBC is extending a pass/fail grade option to students.

Each of these options has specific requirements and requires timely action on your part as a student. Get the details and learn what steps to take now »

Can I defer payments for my Spring 2020 balance?

To help you stay on track during this difficult time, we’re introducing a deferred payment plan for students who:
  • Are currently enrolled in Spring 2020 classes.
  • Have a remaining balance with CCBC, but are struggling to pay due to the pandemic.
  • Are not already enrolled in a CCBC payment plan.
With a $25 enrollment fee, you can stretch your payments up to a 4-month period.
Enroll now»

How is CCBC handling Summer classes?

CCBC is offering classes this summer in 5–, 6–, 7– and 10–week sessions. At this stage, all 6–, 7– and 10–week courses will be offered online only. As events continue to unfold, we will determine the best delivery options for the 5–week session.

All sessions are now open for registration.

Session Start date Format
6-week June 1 Online
10-week June 1 Online
7-week June 15 Online
7-week June 22 On-site
5-week July 13 TBD
If you have already registered for a 6–, 7–, or 10-week session, but were not anticipating an online course, login to SIMON to drop the course or contact ccbcregistrar@ccbcmd.edu for assistance.

For questions about continuing education courses, please call 443.840.4700.

What is the impact on college-wide events, including Commencement?

To restrict opportunities for infection, CCBC is canceling all events through May 31, 2020.

However, to honor the Class of 2020, CCBC will hold a virtual commencement ceremony on Sunday, May 31. Get details and learn how to participate»

View the latest list of canceled and rescheduled events »

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Has college-sponsored travel been impacted?

With the health and safety of the college community being of the utmost importance, CCBC has suspended all college-sponsored international and domestic travel through June 30, 2020. In limited instances, a vice president can waive the travel ban if the travel is deemed necessary to meet required professional obligations.

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Questions concerning remote and alternative instruction

How do I access online instruction?

Students should login to Blackboard for details from instructors regarding remote and alternative instruction.

View our tutorials for using Blackboard Learn and Zoom»

For problems logging into Blackboard, call the Helpdesk at 443.840.HELP.

What if I can’t access online instruction from home?

During this time of uncertainty, the faculty and staff at CCBC are working remotely to support you.
  • If you need access to technology (for example, a computer or internet service) contact the Office of College and Community Outreach at SuccessNavigators@ccbcmd.edu.

  • If you are having technical difficulties with coursework using your existing computer setup at home, please contact the Help Desk at 443.840.4357.

Consider these resources for acquiring free or reduced cost internet:
  • Free internet and Wi-Fi from Charter Spectrum Broadband for 60 days
    Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1.844.488.8395. Installation fees will be waived for new student households.
    Read more from the press release»

  • Free internet access for 60 days through Comcast Internet Essentials
    Qualifying low income families can apply to receive 60 days of free internet service, regularly $9.95 month through this program.
    Learn more and apply»

  • Free access to the Xfinity national Wi-Fi network
    Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers.
    Learn more»
    Find a Wi-Fi hotspot near you»

How will I complete coursework that is not conducive to an online format, e.g., nursing labs, automotive, etc.?

Instructors will provide instruction and guidance in completing coursework that would normally be hands-on.

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My Continuing Education class has stopped meeting. How will the remainder be handled?

We are currently assessing our suspended face-to-face continuing education classes for alternative delivery options or a reschedule date.

For those classes that cannot complete in an alternate delivery method, we are looking into the best way to refund or offer a future course credit.

Please email the Continuing Education Call & Information Center with any specific questions you have at ceed@ccbcmd.edu or call 443.840.4700.

Questions concerning college services

What remote services are available for enrollment, academic, or emotional support?

In light of the coronavirus outbreak, CCBC has suspended all public-facing, in-person services. However, CCBC is still providing enrollment and other student services assistance on a limited basis through email.

Learn how to access services »

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What if my income has been impacted by COVID-19 and I can’t make my scheduled tuition payment?

If you are in the payment plan, and are unable to make the payments still outstanding at this time, email CCBCStudentFinance@ccbcmd.edu from your student email. Include your name and state that you are unable to pay. The payment will be delayed until a later date and you will receive an email confirmation.

To date, we have delayed payments of those who have already made the request and will continue to delay them.

Students Finance will monitor accounts and work with students as necessary.

I need verification of my license or certification coursework. What do I do?

Please email your request to CEVerifications@ccbcmd.edu. If you prefer to telephone, please call 443.840.4700 between the hours of 8:30 a.m. – 5 p.m. weekdays starting March 30.

My continuing education class was scheduled to start after March 16 and has been canceled. When will I receive my refund?

As classes are canceled, we are working to process your refund in a timely manner. Please email the Continuing Education Call & Information Center with any specific questions you have (ceed@ccbcmd.edu) or call 443.840.4700.

When will my GED test be rescheduled?

Pearson Vue (GED parent company) has stopped testing at all US testing sites. Students who have signed up to take a test at the CCBC Testing Centers should visit the Person Vue website for details.

COVID-19 facts

What is COVID-19 and how does it spread?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 probably emerged from an animal source, but it is spreading from person to person.

What are the symptoms of COVID-19?

Patients with COVID-19 have had a wide range of symptoms:
  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • Loss of taste or smell
Learn more »

What is the college doing to help prevent the spread of viruses?

  • Custodians sanitize all “touch points” each evening – door knobs, telephones, elevator buttons, push plates and classroom desks.
  • There are wall-mounted hand sanitizers throughout all college facilities. There are sanitizing wipes within the testing centers and libraries to clean computer keyboards. All computer classrooms will have sanitizing wipes in the rooms within the week. Please clean your keyboard often and encourage students to do this as well.
  • Sanitizing wipes and small bottles of hand sanitizer will be made available through each Campus Center Director’s office.

What preventive actions can I take to prevent the spread of respiratory viruses?

  • Wash your hands frequently with soap and water for at least 20 seconds (sing the Happy Birthday song twice). Use an alcohol-based hand sanitizer that contains 60% alcohol if soap and water are not available.
  • Avoid close contact with individuals who are sick.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Obtain a flu shot.
Learn more »

Anything else that I can do to keep from spreading a respiratory virus?

  • Avoid handshaking. Use a fist bump, slight bow, or elbow bump instead.
  • Use only your knuckle to touch light switches and elevator buttons.
  • When fueling your vehicle, use a paper towel or glove when handling the nozzle.
  • Open doors with your closed fist or hip. Do not grasp the handle with your hand unless there is no other way to open the door.
  • Use disinfectant wipes at stores when they are available to clean grocery cart handles.
  • Keep hand sanitizer available and use it when you touch anything other individuals have touched.
  • If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to as clothing can contain the virus for up to a week.
  • Clean your cell telephone often. Scientists at the University of Arizona found that cell phones carry 10 times more bacteria than toilet seats.

What happens if I get sick?

If sick or exhibiting flu-like symptoms, students, faculty and staff should undoubtedly stay home, except when seeking medical attention.

Employees: Contact your supervisor as soon as possible to arrange coverage for classes or work, if necessary.

Students: Contact your instructor(s) for guidance in completing missed coursework, exams, etc.