Coronavirus: Guidance for CCBC Community

Beginning March 30, CCBC begins remote instruction for all classes. CCBC campuses will be closed to the general public and students. Faculty and staff will work remotely to deliver instruction and services.

Students with required testing or technology needs (computer or internet) should contact 443.840.2222.

As new developments arise, we will provide updates.

COVID-19 impact on classes and other operations

How are classes and other services at CCBC being affected?

March 30-April 3: Instruction resumes in a remote or alternative instructional environment with CCBC operating in a “highly restricted operations” mode, maintaining administrative functions, providing support for remotely or alternatively delivered instruction, and functioning in a telework environment.

April 6 – 30: Ideally, at some point during this time, normalcy returns to the college. Nonetheless we will have the remote instruction and telework systems in place should such efforts need to continue.

What about classes at non-CCBC locations like BCPS or community centers?

Baltimore County Public School locations
At this time, we do not know when BCPS will allow classes in their schools. As soon as we have a date it will be communicated on the CCBC website.

Community center locations
At this time, all community location classes are cancelled until further notice. We will announce on our website when these community-based courses will be available for registration.

When do second 7-week session classes begin and end?

All second-7 week session classes will run from March 30 – May 17.

What is the impact on college-wide events?

To restrict opportunities for infection, CCBC is canceling all events through April 30, 2020.

View the latest list of canceled and rescheduled events »

Has college-sponsored travel been impacted?

With the health and safety of the college community being of the utmost importance, CCBC has suspended all college-sponsored international and domestic travel through April 30, 2020. In limited instances, a vice president can waive the travel ban if the travel is deemed necessary to meet required professional obligations. Updates regarding suspended travel will be posted after April 30, 2020.

Questions concerning remote and alternative instruction

How do I access online instruction?

Students should login to Blackboard for details from instructors regarding remote and alternative instruction.

View our tutorials for using Blackboard Learn and Zoom»

For problems logging into Blackboard, call the Helpdesk at 443.840.HELP.

What if I can’t access online instruction from home?

Keeping students safe is our first priority. We certainly want you to be able to complete the semester successfully as well, if possible. If you cannot access online instruction from home, please complete the Student Technology Needs Questionnaire or call 443.840.2222.

Consider these resources for acquiring free or reduced cost internet:

Free internet and Wi-Fi from Charter Spectrum Broadband for 60 days
Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1.844.488.8395. Installation fees will be waived for new student households.
Read more from the press release»

Free internet access for 60 days through Comcast Internet Essentials
Qualifying low income families can apply to receive 60 days of free internet service, regularly $9.95 month through this program.
Learn more and apply»

Free access to the Xfinity national Wi-Fi network
Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers.
Learn more»
Find a Wi-Fi hotspot near you»

How will I complete coursework that is not conducive to an online format, e.g., nursing labs, automotive, etc.?

Instructors will provide instruction and guidance in completing coursework that would normally be hands-on.

My Continuing Education class has stopped meeting. How will the remainder be handled?

We are currently assessing our suspended face-to-face continuing education classes for alternative delivery options or a reschedule date.

For those classes that cannot complete in an alternate delivery method, we are looking into the best way to refund or offer a future course credit.

Please email the Continuing Education Call & Information Center with any specific questions you have at or call 443.840.4700.

Questions concerning college services

What remote services are available for enrollment, academic, or emotional support?

In light of the coronavirus outbreak, CCBC has suspended all public-facing, in-person services. However, CCBC is still providing enrollment and other student services assistance on a limited basis through email.

Learn how to access services»

What if my income has been impacted by COVID-19 and I can’t make my scheduled tuition payment?

If you are in the payment plan, and are unable to make the payment due April 5, 2020, email from your student email. Include your name and state that you are unable to pay. The payment will be delayed until April, 20, 2020.

If you are unable to make the April 20 payment due date, send another email and your payment will be delayed until May 5, 2020.

Students Finance will monitor accounts and work with students as necessary

I need verification of my license or certification coursework. What do I do?

Please email your request to If you prefer to telephone, please call 443.840.4700 between the hours of 8:30 a.m. – 5 p.m. weekdays starting March 30th.

My continuing education class was scheduled to start after March 16 and has been canceled. When will I receive my refund?

As classes are cancelled, we are working to process your refund in a timely manner. Please email the Continuing Education Call & Information Center with any specific questions you have ( or call 443.840.4700.

When will my GED test be rescheduled?

Pearson Vue (GED parent company) has stopped testing at all US testing sites. Students who have signed up to take a test at the CCBC Testing Centers should visit the Person Vue website for details.

COVID-19 facts

What is COVID-19 and how does it spread?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 probably emerged from an animal source, but it is spreading from person to person.

What are the symptoms of COVID-19?

Patients with COVID-19 have had mild to severe respiratory illness with the following symptoms:
  • Fever
  • Cough
  • Shortness of breath

What is the college doing to help prevent the spread of viruses?

  • Custodians sanitize all “touch points” each evening – door knobs, telephones, elevator buttons, push plates and classroom desks.
  • There are wall-mounted hand sanitizers throughout all college facilities. There are sanitizing wipes within the testing centers and libraries to clean computer keyboards. All computer classrooms will have sanitizing wipes in the rooms within the week. Please clean your keyboard often and encourage students to do this as well.
  • The Campus Center Directors’ offices will distribute additional sanitizing wipes to regularly clean frequently touched surface areas such as desks, door knobs, keyboards, etc.
  • Sanitizing wipes and small bottles of hand sanitizer will be made available through each Campus Center Director’s office.

What preventive actions can I take to prevent the spread of respiratory viruses?

  • Wash your hands frequently with soap and water for at least 20 seconds (sing the Happy Birthday song twice). Use an alcohol-based hand sanitizer that contains 60% alcohol if soap and water are not available.
  • Avoid close contact with individuals who are sick.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Obtain a flu shot.

Anything else that I can do to keep from spreading a respiratory virus?

  • Avoid handshaking. Use a fist bump, slight bow, or elbow bump instead.
  • Use only your knuckle to touch light switches and elevator buttons.
  • When fueling your vehicle, use a paper towel or glove when handling the nozzle.
  • Open doors with your closed fist or hip. Do not grasp the handle with your hand unless there is no other way to open the door.
  • Use disinfectant wipes at stores when they are available to clean grocery cart handles.
  • Keep hand sanitizer available and use it when you touch anything other individuals have touched.
  • If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to as clothing can contain the virus for up to a week.
  • Clean your cell telephone often. Scientists at the University of Arizona found that cell phones carry 10 times more bacteria than toilet seats.

What happens if I get sick?

If sick or exhibiting flu-like symptoms, students, faculty and staff should undoubtedly stay home, except when seeking medical attention.

Employees: Contact your supervisor as soon as possible to arrange coverage for classes or work, if necessary.

Students: Contact your instructor(s) for guidance in completing missed coursework, exams, etc.