Travel Agent Training, Continuing Education Certificate

The Travel Agent online training program will teach you all you need to know to start a travel career. You will learn about the airline industry, ground transportation, hotels and resorts, cruises, tours, international and domestic travel, reservations and pricing, specialty travel, and more.  This program is for you if you want to enhance your travel industry knowledge or jump-start your career in the travel industry.

​This online program consists of two modules. The first module is designed to enable the student to learn to start a travel career and about the basic and destination geography that a travel agent is most likely to recommend and sell to their clients. Topics to be covered include the introduction to travel industry, professional skills, basic geography, and destination geography. In the second module, you will learn to start a travel career and about domestic and international travel destinations. Topics to be covered include travel industry, including airline, ground transportation, hotels and resorts, cruises, tours, specialty travel, and more.

Program objectives

CCBC Credential:

Students will be awarded a Continuing Education Workforce Training Certificate and have access to a Continuing Education academic record (transcript).

Financial Aid and Payment Options

Continuing Education Opportunity Grant
Workforce Development Sequence Scholarship
Partial Payment Option (through Nelnet Business Solutions)
Tuition Waiver for those who qualify
Employer/Sponsor Paid Tuition
Division of Rehabilitation Services (DORS)
Local Office of Workforce Development

Program Length

Students may work up to six months to complete the online course work (approximately 100 hours).

Program Requirements

Information/Orientation Sessions:
Hospitality Career information sessions are held monthly.  Check the CCBC Continuing Education Catalog for locations, dates and time.

This program is offered entirely online and can be taken on either a Mac or a PC. Students will need to have an Internet connection and email capabilities.

This program is compatible with the Windows XP and later operating systems and IE 7 and later browsers.

Adobe Flash Player and Adobe Acrobat Reader are required for this course.

Application Process

To apply, go to and complete the CCBC Non-Credit Workforce Training Certificate application.  An email will then be sent with program information and any additional requirements necessary to apply for the program.

Open Entry – No screening or documentation required.

Prior Learning Assessment

This program has no options for obtaining course waiver(s) for prior learning.

Program Course Sequence

Course Number

Course Title

Course Hours



Textbook Information

(approximate cost; subject to change)

Course Series:

HSL 062 Travel Agent Module I 50



Included with course cost.

HSL 063


Travel Agent Module 2





Included with course cost. 

Course Series Totals:




Included in class fees

Additional Information

Skills for Success:
​Since this course is delivered completely online, students will need to have the self discipline to complete all required material on their own.  A course instructor will be available to assist students with questions and to lead online activities during the course of the class. 

Organizational skills, excellent customer service skills, and telephone manner.  Strong communication and sales skills.

Career Opportunities:
Careers as a travel agent selling and booking travel for everything from family vacations, to honeymoons, to corporate travel. It's their job to cater aspects of the trip to their clients' needs. As you advance your career, you can even specialize in a specific type or region of travel.

Career Coach

Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at: .  Explore career and training opportunities at:

Program Contact Information

Program Coordinator: Yumi Kim | | 443-840-5840 | Owings Mills | 305D

Administrative Assistant: Kate Talton | |443-840- 4483 |Owings Mills 302