Frequently Asked Questions


Who is selected for verification?

Students may be selected at random, incomplete information on FAFSA, estimated income information provided, or the data provided is inconsistent.  You could be selected for verification at any time during the academic year, so it is essential to check your CCBC email and SIMON account at least once a week.  


What is verification?

Verification is the process of comparing the data on the student's FAFSA and actual documentation.  CCBC is required by federal law, to collect the necessary documentation and verify certain data elements for any discrepancies.  If a student is selected for verification, the process must be completed before any financial aid can be disbursed and certain financial aid can be offered. 

The Financial Aid Office may verify some or all of the following data elements:

  • Adjusted Gross Income (student and parent, if the student is dependent)
  • Taxes Paid (student and parent, if the student is dependent)
  • Income Earned from Work (for non-tax filers)
  • Certain Untaxed Income Items (student and parent, if the student is dependent)
  • Household Size
  • Number in College (excluding parents for a dependent student)
  • Receipt of Food Stamps/SNAP Benefit
  • Child Support Paid
  • Educational Purpose
  • Any other inconsistent or conflicting information

What type of documents are required for verification?

To verify certain data elements, we may request the following; however, this is not a complete list.  Requested documents will be on an individual student basis and verification status.  

  • Prior year Federal Tax Transcript (student and parent, if the student is dependent)
  • Verification Worksheet - Linked directly through your SIMON account
  • Wage and Income Transcript (student and parent, if the student is dependent)
  • Child Support documentation
  • Food Stamps/SNAP Benefit

When could I be selected for verification?

Students can be selected at the time a FAFSA is initially submitted to the federal processor, any time changes are made to a FAFSA, or any time by the CCBC Financial Aid Office.  


Where can I identify if I have been selected for verification?

If you are selected by the federal processor, you will be notified on your Student Aid Report (SAR). Your SAR will have an asterisk next to the Expected Family Contribution (EFC) number.  There is traditionally a note listed on the SAR with instructions that your school will contact you.  

CCBC will notify you via your CCBC email and SIMON account if we are requesting verification documents.  We will also send active messages found in your SIMON account.  

To identify if you have outstanding student requirements:

  • Log into SIMON
  • Click on Financial Aid tab
  • Click on Financial Aid Status
  • Select Aid Year in drop-down menu and click Submit
  • Click on "student requirements"
  • Review the list of unsatisfied requirements, the status, and date requested.  You will also see an explanation next to each unsatisfied requirement.

To view your personalized messages:

  • Log into SIMON
  • Click on Financial Aid tab
  • Click on Financial Aid Status
  • Select Aid Year in drop-down menu and click Submit
  • Click on "messages"

Why am I selected?

The federal government or CCBC may select students for verification.  Federal regulations require at least 30% of financial aid recipients at CCBC be selected for verification.  Currently, CCBC is verifying approximately 50% of financial aid recipients.  


How can I complete my verification with CCBC?

It's very simple!  Access your SIMON and identify the list of student requirements (directions listed above) and submit them to us as soon as possible.  We can accept your documents via:

  • In-person
  • Email
  • Fax
  • Mail 

Click here for a contact list of each campus and how to contact us!