Managing Customer Relations and Service

Prepares students to interact effectively with customers and to manage those who provide customer service; studies understanding customer behavior, implementing business policy, and maintaining good will.Course offered fall, spring, and may be offered during additional sessions.

  • Prerequisite(s) : MNGT 101 or written permission from instructor required
  • Credits: 3
  • Cost: $118/billable hour + fees (in county)

See full list of tuition and fees »

Spring 2018 CCBC
CRN Register Seats Days Times Date Location
21679 Register 26 - 1/29/2018 - 5/20/2018 Online