Love to travel and see the world?

There are many great opportunities for exciting careers in the lodging industry. Get started today with the American Hotel & Lodging Educational Institute Certified Guest Service Professional (CGSP®) and Certified Front Desk Representative (CFDR®) Certifications.

Certified Guest Service Professional - CGSP® Gold

HSL 005 Guest Service GOLD® Hospitality Training
Focus on seven key elements required to consistently deliver the highest levels of guest service. Guest service that goes above and beyond should come from a desire to provide guests with the very best. Upon successful completion of this course and exam, students earn the Certified Guest Service Professional® (CGSP®) designation from the American Hotel & Lodging Educational Institute (AH&LEI).

Total Cost: $129 (Tuition: $30 Fees: $99)


Certified Front Desk Representative - CFDR®

Kick start your career in hospitality by preparing for a position as a guest service agent. Assess the various career options in hospitality and develop the skills necessary to excel as a guest service agent. Upon successful completion of the second course in this two-part series, you will earn the Certified Front Desk Representative certification (CFDR) from the Educational Institute of the American Hotel & Lodging Association and will be able to navigate Micros OPERA, the most widely used front desk management system in the world.

To receive the CFDR® Certification students will successfully complete the following classes:

HSL 012 Guest Service Agent/Hotel Front Desk: Part One
Total Cost: $750 (Tuition: $375 Fees: $375)

HSL 013 Guest Service Agent/Hotel Front Desk: Part Two
Total Cost: $1,120
(Tuition: $550 Fees: $570)

HSL 005 Guest Service GOLD® Hospitality Training
Total Cost: $129 (Tuition: $30 Fees: $99)