The Community College of Baltimore County Continuing Education and Economic Development
CEED
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Data Communication - CE

DCO 127 – Network+ Certification Preparation

Prepare for a career as a network technician in the Information Technology (IT) industry. Learn the various responsibilities and tasks required for a network service technician to successfully perform in a customer-based environment. Preparation for the Network+ Certification Exam.

Course Objectives:
1. configure Windows 9x, 2000, and XP for networking;
2. discuss the first four layers of the OSI model;
3. diagnose pc repair issues using Windows 9x, 2000, and XP;
4. demonstrate an understanding of networking topologies;
5. perform disk drive management in relation to shares using Windows 9x, 2000, and XP;
6. understand the concept of security issues using File Allocation Table (FAT)32 and New Technology File System (NTFS);
7. demonstrate an understanding of Local Area Networks (LANs), Metropolitan Area Networks (MANs), and Wide Area Networks (WANs);
8. identify the hardware required for each of the first three OSI layers;
9. perform an installation of Windows 2000 Server; and
10. complete the practice test for Network+ Certification.

DCO 278 – Interpersonal Communication

The course is designed to instruct students how to develop the skill of communicating successfully. Topics include strategies and behaviors, words, facial and body movements, tone of voice, even clothing and situation. This course explains and explores concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences.

Course Objectives:
1. explain two theoretical models of communication, and discuss language as a symbol system that depends on sharing word meanings;
2. describe how basic human needs, beliefs, values, attitudes and group affiliation influence the sense of self and interpersonal communication behavior;
3. describe the roles of language and how language affects, and sometimes distorts, one's understanding of what's going on around us;
4. demonstrate the differences in how men and women communicate and the reasons for their different communication behaviors; and
5. explain how to recognize and influence communication climate, differences among aggressive, non-aggressive, and assertive behaviors, strategies of persuasion, and concepts related to small group communication.

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