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Contact IISS Staff

Need help navigating the process to become an international student at CCBC? Or perhaps you are currently a CCBC international student who needs information on how to maintain your F-1 visa status. We are here to help! Make an appointment or walk in to get your questions answered.

Find your assigned student counselor

Student last names beginning with letters:


Elizabeth Smith, DSO


Savana Miller, DSO


Justin Daniel, DSO


Heather Dellinger, DSO

Student last names beginning with letters:


Sidy Tandia, DSO


Janet Schmitt, DSO


Nellie Pharr-Maletta, PDSO
By appointment only

How to make an appointment

Request an appointment with your assigned International and Immigrant Student Counselor if you have a question that will take more than 15 minutes to discuss. To schedule an appointment, call 443.840.5005 or 443.840.1005 or email or Appointments generally last up to 30 minutes, but if you feel you need more time, ask for a longer appointment.

Services requiring an appointment:

  • Travel signature on your Form I-20
  • Employment and enrollment verification
  • Motor Vehicle Administration letters
  • Reinstatement
  • Change of status
  • Complete OPT or CPT applications
  • Academic advisement
  • Off-campus employment based on economic hardship

Walk-in hours

You may access counseling services without an appointment during IISS walk-in hours. These times are reserved for short 10-15 minute sessions. Walk-in requests are taken on a first-come, first-served basis. You should plan to visit the International and Immigrant Student Services office at least 30 minutes before the end of your counselor’s walk-in period.

Services provided during walk-in hours:

  • Change of major, name or address in I-20
  • Obtain transfer complete I-20
  • Continue Attendance I-20
  • General questions related to employment, immigration status, etc.

Admissions Office hours

  • Hours:
    Mon-Tue, 8:30 a.m.-5 p.m.
    Wed–Thu, 8:30 a.m. -7 p.m.
    Fri, 8:30 a.m.-4:30 p.m.