Technical Standards for CCBC's Medical Billing Training Series
The primary goal of The Community College of Baltimore County's Medical Billing Series is to adequately prepare students for an entry-level position in a medical facility as a Medical Biller. The duties of a Medical Biller require the ability to sit for long hours and focus on the task at hand. Their duties also require them to have:
- Outstanding communication skills
- Strong math skills
- Strong human relations skills
- Attention to detail
- Ability to work well with moderate human interaction
- Computer literacy
- Problem solving skills
The following is a partial listing of the types of skills typically required for adequate job performance:
Physical Requirements:
A. Sufficient strength and mobility to:
- Lift or otherwise maneuver papers/folders up to 30 pounds
- Stand or sit in one area for long periods of time
- Work quickly to meet deadlines and/or production requirements
B. Fine motor coordination sufficient to perform precise tasks such as:
- Perform basic keyboarding functions
C. Adequate vision to:
- Read and understand displays on computers/laptops/tablets
- Read and understand forms and communications from outside entities
D. Sufficient hearing to:
- Hear and understand language in person and over the telephone, potentially under noisy conditions
Interpersonal Skills and Professionalism:
A. Have the ability to:
- Work in a professional manner under sometimes extremely stressful situations
- Pay close attention to detail and recordkeeping
- Commitment to learning and understanding new technologies, regulations and laws
- Commitment to following approved standards, guidelines, policies, and procedures
- Interact in a professional manner with many personalities and attitudes and with people from many different backgrounds
- Respect and protect patient rights and confidentiality without regard to personal beliefs and judgments
- Maintain proper certifications required to perform the duties of the profession
- Accurately utilize all resource material available to remain current in the profession, including attending departmental in-service training
- Willingness to precept (train) others
B. Sufficient communication skills to:
- Give and receive accurate written and verbal instructions
- Carry out all written and verbal instructions
- Follow proper channels of communication
- Communicate in a calm and professional manner
- Communicate clearly and effectively to all team members
Intellectual Ability and Emotional Stability To:
- Apply critical thinking and problem solving skills
- Exercise independent judgment to properly perform tasks at hand
- Accurately utilize all resource material available to perform the task at hand
- Work calmly and efficiently in a fast-paced, stressful environment
- Maintain calm during emergency situations
- Accept feedback from others
