Skip to content

Medical Front Office

Continuing Education Workforce Certificate

Format

In-person

Location

Essex, Randallstown

Medical Front Office (MFO) staff perform and coordinate the essential administrative activities that keep healthcare facilities running smoothly. Whether working in a physician's office, clinic, hospital, laboratory, imaging center, or urgent care facility, MFO professionals play a vital role in supporting both patients and healthcare teams.MFO personnel manage and organize information by storing, retrieving, and integrating data for use by staff, patients, and clients. Their daily responsibilities often include registering patients, scheduling appointments, processing communications, and entering information into electronic health record (EHR) systems.Program Highlights:
This program provides students with the foundational skills needed to excel at the front desk of medical offices. Coursework includes:These courses prepare students to deliver excellent customer service while maintaining accuracy, confidentiality, and efficiency in a fast‑paced healthcare environment.Career Opportunities:
 Medical front office professionals are employed in a wide range of healthcare settings, including:High Demand in Healthcare:
​​​​​​​ Healthcare workers are always needed, and the demand for skilled medical front office personnel continues to grow. This field offers strong job stability and opportunities for advancement within the healthcare industry.

Program Course Sequence

Course Number

Course Title

Course Hours

Textbook Information

(approximate cost; subject to change)**

*Refer to Campus Bookstore for Appropriate Text

Costs

T=Tuition/F=Fees

AHL149

or

AHL246

Medical Terminology for Administrative Healthcare Professionals



Medical Terminology for Administrative Healthcare Professionals Online

18 Handouts provided online

$199

T-$60/F-$139

AHL140

or

AHL166

Essential Skills for the Healthcare Professional



Essential Skills for the Healthcare Provider (Online)

20

Handouts provided online

$189

T-$57/F-$132

AHL 929

or

AHL198

Certified Medical Administrative Assistant



​Certified Medical Administrative Assistant Online

75

Administrative Medical Assisting, 4th Edition. 

Hard copy - ISBN: 9781284218169 $112.95.   eBooks are available.

$875

 T-$263/F-$612

Course Series Totals:



113

$112.95

$1,263

T-$380/F-$883

Full Program Details