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Managing Customer Relations and Service (MNGT 159)

Credit Course

3 credits

$122 per credit

in-county, fees apply

Is a course that prepares students to interact effectively with customers and to manage those who provide customer service. Students develop an understanding of customer behavior and how business policy is implemented to maintain goodwill. Course offered once a year (fall or spring).

Prerequisite(s): MNGT 101.

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