Office Specialist Certificate, Credit Certificate
This certificate provides students with expertise in the Microsoft products, emerging software technologies, and help desk management.
Program objectives
Upon successful completion of this certificate, students will be able to:
- critically apply software skills to solve business problems in a variety of situations.
- apply varying technology skills in the role of help desk management to solve problems.
- demonstrate proficiency in using applications for word-processing, spreadsheets, and databases.
- research technology problems in order to provide basic technology support and learn new technology tools.
- demonstrate appropriate ethical and professional conduct related to technology and computing practices.