CCBC Alumni Directory Project

Be Counted in CCBC's Alumni Today Directory Project

Ever so often, the CCBC Alumni Association (CCBC) prints an alumni directory, CCBC Alumni Today. This project helps alumni stay connected to the college and to each other. Our partner Harris Connect contacted alumni via mail and e-mail inviting participation.

If you ordered a copy of the directory, it will arrive in September 2013. Haven't ordered your copy yet? There are a limited number of books available for purchase by calling 1-800-224-2871. These copies will be sold on a first come, first served basis.

Below is a list of frequently asked questions regarding the directory:

Is this a legitimate project?

Yes. CCBC has contracted with Harris Connect to collect alumni information and to produce a CCBC alumni print directory. The e-mail and postcard you received were sent on CCBC's behalf.

Why is CCBC using an outside contractor to complete this project?

With a small staff, CCBC needs to use a professional company to ensure the directory is comprehensive, accurate, and completed on time.

Why do I need to update my information?

Your participation in the directory project helps keep you connected to your alma mater and to your fellow CCBC graduates. It helps us to keep in touch with you.

Who will be included in the directory?

The directory will include all CCBC alumni who choose to participate. None of your information will be published without your permission. If you do not want your information published, you MUST contact 1-800-224-2871 and request to be removed.

How will I be contacted?

Mail and email communications from Harris Connect will begin in July 2013 and conclude on November, 2013. Four postcard communications will be mailed every other week,
and four email communications will be sent on the alternating weeks. Telephone communications will begin in September and conclude in November, 2013. After November 18, 2013, the CCBC Alumni Today Directory will not be available for purchase and information received after that date will not be published in the directory. All communications will include a toll-free phone number for you to call to verify your personal information. Once your information is updated, your name will be removed from future mail and email communications for the project.

If my name is listed in the directory, am I obligated to purchase a copy?

Everyone will be given the opportunity to purchase his or her own copy of the directory. If you provide your information, your name will be listed regardless of whether you decide to purchase a copy.

How long do I have to make changes and still have them appear in the directory?

Any changes submitted before November 18, 2013 will be reflected in the directory.

Where can I call to make an update?

You can reach Harris Connect toll-free at 1-800-224-2871.

What if I don't want to be listed in the directory? What if I don't want certain pieces of information listed?

Harris Connect can still update your information for us, but will honor your specific request to exclude all or parts of your biographical data from the publication.

What happens if I don't order a directory now, but change my mind later?

We have arranged to print as many directories as are ordered before we go to press. So, if you do change your mind prior to publication, you can call the dedicated toll-free number: 1-800-224-2871.

What forms of payment will be accepted for the purchase of a directory?

The directory may be purchased with a major credit card or check, although we prefer credit card for ease of processing. Payment(s) may be made by credit card at the time of order or by check upon receipt of the invoice(s). We also offer installment payment plans, allowing you to pay a portion now and the balance at a later date.

If I place an order using a credit or debit card, how will the charge appear on my statement?

On most major credit card statements, "HC" will appear with the name of the institution, e.g. HC - CCBC. On American Express statements, "Harris Connect" will appear with the name of the institution, e.g. Harris Connect - CCBC.

What if I decide I want to cancel the order I have placed?

Orders for the directory may be canceled by simply writing the word "Cancel" on the invoice and returning it to Harris Connect or by calling the Harris Connect Customer Service Department at 1-800-224-2871. Be sure to provide the account number when calling.

If I order a directory, when will I receive it?

You will receive your directory in the spring of 2014.

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