Keep learning at CCBC

At CCBC, we know your time is valuable and so are your classes. Because the Coronavirus has forced us to change the way we deliver courses, we want to make sure you understand what is expected of you and how to access the resources you'll need to keep learning. CCBC will continue to provide quality instruction to its students regardless of the delivery method.

General guidance:

Check CCBC website and email

Make sure to revisit the CCBC website for updates to any class, department, or college-wide announcements.

Communicate with your faculty members using the email on the syllabus and check both your personal and CCBC emails regularly. Login to Blackboard often and check all of your courses.

Review course adjustments

Your faculty will specifically define any updated expectations for your course through Blackboard. Using a desktop or laptop computer is the best way to complete your work in Blackboard.

While it is not supported by CCBC for full use in your courses, you can download the Blackboard app and use it for the basics, such as checking your grade, checking announcements, etc.

Assess technology needs

We understand that transitioning to online learning may be challenging for some, particularly students that have not previously taken online classes. The first step is to ensure that you have the technology you need to take advantage of online learning opportunities.

Students with technology access issues at home should start planning early. See the Technology Resources section below for options that might help.


Technology resources:

CCBC is working to support you and your efforts to keep learning in this uncertain time. Consider these support resources to help with remote learning:

Access and support

If you are having technical difficulties with coursework, please contact the Help Desk at 443.840.4357.

Online on Campus computer labs

Students without access to computers, internet service or other technology resources necessary to participate in online learning are invited to use Online on Campus computer labs. These dedicated CCBC computer lab spaces enable students to use on-campus technology to attend courses or complete homework.

Campus/center
Location Hours
CCBC Catonsville Classroom and Laboratory Building
Rooms 126 and 127
Monday — Thursday
8 a.m. — 9 p.m.

Friday
8 a.m. — 3 p.m
CCBC Dundalk
College Community Center
Room 101 (inside the Library)
Monday — Thursday
8 a.m. — 7:30 p.m.

Friday
8 a.m. — 4:30 p.m.

Saturday (March 6 — May 15)
10 a.m. — 3 p.m.
CCBC Essex
Eustis Center for Health Professions
Room 134
Monday, Tuesday, Wednesday, Friday
9 a.m. — 5 p.m.

Thursday
11 a.m. — 7 p.m.
CCBC Owings Mills
Room 510
Monday — Thursday
8 a.m. — 9 p.m.

Friday
8 a.m. — 3 p.m.
  • Staff will assist students with finding an available workstation.
  • Earbuds will be available for students to use during live participation in classes and with other college interactions. Students are encouraged to keep the earbuds for future use. Students may bring their own USB headsets.
  • While on-site staff are unable to provide assistance with coursework or technology issues, they can help students contact the CCBC Help Desk at 443.840.4357 (HELP) as needed.

Low-cost internet options

  • Reduced cost internet from Spectrum
    Get high-speed internet for $5 per month. Spectrum Internet Assist is available exclusively to qualified households.
    Learn more»

  • Free internet access for 60 days through Comcast Internet Essentials
    Qualifying low income families can apply to receive 60 days of free internet service, regularly $9.95 month through this program.
    Learn more and apply»

  • Free access to the Xfinity national Wi-Fi network
    Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers.
    Learn more»
    Find a Wi-Fi hotspot near you»


Software basics:

Brightspace

CCBC uses the Brightspace learning management system to allow online students to access lessons, submit assignments, participate in class discussions and more. You may have already been using Brightspace in your campus based classes as well.

Brightspace is designed for desktop or laptop computer-based Windows and Macintosh operating systems. Students are encouraged not to use Chrome OS (the operating system for Chromebooks), which is not compatible with some Brightspace functionality. Likewise, mobile devices can supplement your online learning experience, but because all Brightspace functionality is not available on mobile devices, you cannot rely solely on them to successfully complete courses.

Login to Brightspace»
View Brightspace tutorial»

Zoom

Zoom is a widely used video conferencing software that allows students and instructors to meet online. If you need to use Zoom for a course, your instructor will let you know and will invite you to the online meeting by providing a link.

View the Zoom tutorial»

Microsoft Teams

Microsoft Teams is a collaboration tool for working together through chat, meetings, and file sharing. All CCBC students have access to this tool. If you need to use Teams for a course, your instructor will let you know and will invite you to the online meeting by providing a link.

View the Microsoft Teams Tutorial »

Office 365

As a CCBC student, you have access to Microsoft Office 365 applications such as Word, Excel, PowerPoint and Teams through a web browser.

Login to O365»

You can also download and install the full versions of these Office 365 applications on your personal PC or Mac.

Install O365 on your PC»
Install O365 on your Mac»

Other software needs

If you need additional software for your classes, visit the CCBC Helpdesk to submit a ticket. CCBC Information Technology staff will respond as soon as possible, but please expect significant delays due to the current situation.