Keep learning at CCBC

At CCBC, we know your time is valuable and so are your classes. Because the Coronavirus has forced us to change the way we deliver courses, we want to make sure you understand what is expected of you and how to access the resources you'll need to keep learning. CCBC will continue to provide quality instruction to its students regardless of the delivery method.

General guidance:

Check CCBC website and email

Make sure to revisit the CCBC website for updates to any class, department, or college-wide announcements.

Communicate with your faculty members using the email on the syllabus and check both your personal and CCBC emails regularly. Login to Blackboard often and check all of your courses.

Review course adjustments

Your faculty will specifically define any updated expectations for your course through Blackboard. Using a desktop or laptop computer is the best way to complete your work in Blackboard.

While it is not supported by CCBC for full use in your courses, you can download the Blackboard app and use it for the basics, such as checking your grade, checking announcements, etc.

Assess technology needs

We understand that a sudden transition from campus-based classes to online learning may be challenging for some, particularly students that have not previously taken online classes.

Be assured of our faculty’s willingness to work with you and provide any reasonable accommodations to support you during this temporary change in the instruction method.

Students with technology access issues at home are to start planning now, and are encouraged to communicate early with your instructor regarding any course access concerns.

Software basics:

Blackboard Learn

CCBC uses the Blackboard learning management system to allow online students to access lessons, submit assignments, participate in class discussions and more. You may have already been using Blackboard in your campus based classes as well.

Blackboard is designed for desktop or laptop computer-based Windows and Macintosh operating systems. Students are encouraged not to use Chrome OS (the operating system for Chromebooks), which is not compatible with some Blackboard functionality. Likewise, mobile devices can supplement your online learning experience, but because all Blackboard functionality is not available on mobile devices, you cannot rely solely on them to successfully complete courses.

Login to Blackboard»
View the Blackboard tutorial»


Zoom is a widely used video conferencing software that allows students and instructors to meet online. If you need to use Zoom for a course, your instructor will let you know and will invite you to the online meeting by providing a link.

View the Zoom tutorial»

Office 365

As a CCBC student, you have access to Microsoft Office 365 applications such as Word, Excel, PowerPoint and Teams through a web browser.

Login to O365»

You can also download and install the full versions of these Office 365 applications on your personal PC or Mac.

Install O365 on your PC»
Install 0365 on your Mac»

Other software needs

If you need additional software for your classes, visit the CCBC Helpdesk to submit a ticket. CCBC Information Technology staff will respond as soon as possible, but please expect significant delays due to the current situation.

Questions about remote and alternative instruction:

How do I access online instruction?

Students should login to Blackboard for details from instructors regarding remote and alternative instruction.

View our tutorials for using Blackboard Learn and Zoom»

For problems logging into Blackboard, call the Helpdesk at 443.840.HELP.

What if I can’t access online instruction from home?

During this time of uncertainty, the faculty and staff at CCBC are working remotely to support you.
  • If you need access to technology (for example, a computer or internet service) contact the Office of College and Community Outreach at

  • If you are having technical difficulties with coursework using your existing computer setup at home, please contact the Help Desk at 443.840.4357.

Consider these resources for acquiring free or reduced cost internet:
  • Free internet and Wi-Fi from Charter Spectrum Broadband for 60 days
    Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1.844.488.8395. Installation fees will be waived for new student households.
    Read more from the press release»

  • Free internet access for 60 days through Comcast Internet Essentials
    Qualifying low income families can apply to receive 60 days of free internet service, regularly $9.95 month through this program.
    Learn more and apply»

  • Free access to the Xfinity national Wi-Fi network
    Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers.
    Learn more»
    Find a Wi-Fi hotspot near you»

How will I complete coursework that is not conducive to an online format, e.g., nursing labs, automotive, etc.?

Instructors will provide instruction and guidance in completing coursework that would normally be hands-on.

ASL translation video»

My Continuing Education class has stopped meeting. How will the remainder be handled?

We are currently assessing our suspended face-to-face continuing education classes for alternative delivery options or a reschedule date.

For those classes that cannot complete in an alternate delivery method, we are looking into the best way to refund or offer a future course credit.

Please email the Continuing Education Call & Information Center with any specific questions you have at or call 443.840.4700.