Website Key Performance Indicators (KPIs) 


Website Traffic

Google Analytics 2016* 2020 2021
Page Views 3,473,873 15,041,772 14,251,169
Users 111,110 1,716,049 1,664,560
Maryland Users 89% 65% 68%
Searches 66,410 258,163 171,658
Device Models 954 3,587 3,586
Desktop Users 77%  54% 53%
Phone Users 19% 44% 46%
Tablet Users 4% 2% 2%
Browser Versions 26 65 78
*site launch and baseline data



Top 10 Pages Visited in 2021

Webpages Pageviews
homepage 4,860,46
LMS Transition 475,713
General Search 387,286
Faculty & Staff Resources
346,943
Technology Support 342,019
Program & Course Finder 316,678
Programs & Courses 210,671
Registering for Classes (credit) 178,192
Degrees & Certificates 143,597
Free Tuition 118,814




Top 10 Link Referrals in 2021

  1. id.quicklaunch.io (multi-factor authentication)
  2. ccbcmd.brightpace.com
  3. catalog.ccbcmd.edu
  4. myccbc.ccbcmd.edu
  5. m.facebook.com (mobile Facebook)
  6. stuxe.ccbcmd.edu
  7. www.ccbcmd.edu
  8. bcps.schoology.com
  9. ccbcmd.askadmissions.net
  10. facebook.com



Content Management

Snapshot from December 31
Sitecore Content 2016 2020 2021
Programs 286 288 300
Courses 2,102 1,966 1,863
News Articles, Press Releases & Spotlights 561 610 575
Events 2,467 382 176
All Other Webpages 1,295 1,691 1,908
Classes n/a 4,761 4,169
Employees in the Directory n/a 4,403 6,097
Images 1,727 2,650 2,661
PDFs 2,851 2,226 1,917
Downloadable Multimedia 14 30 26
Total 11,303 19,007 19,692
In 2019, we stopped archiving old events. All events are now removed after event date.



System Management

Resources    2016 2020 2021
Web Management Team Staff 3.5 4.5 3.5
Content Contributors & Owners 105 113 98
Training Sessions 6 0 0
Websites Managed 5 7 7
Servers 12 10 10
Avg. Page Load Time (sec) 2.29 2.11 2.04
Avg. Server Connection Time (sec) 0.01 0.07 0.06
Avg. Server Response Time (sec)       - 0.28 0.19
Avg. Uptime       - 99.95% 99.98%



Major Accomplishments

2021

2020

2019


2018

2017

  • Launched a new photo/media gallery rendering.
  • Hosted supplemental instruction and working labs.
  • Updated photos throughout the CCBC website.