All requests must be sent to and processed by the Web Management Team.
In order for a request to be considered:
- Email the proposal seven business days prior to the incident.
- Explain why it is important for everyone and details of the incident.
- Include the start and end dates. As well as time(s) as applicable.
- Summarize the incident in one sentence.
- Include a link referral to a CCBC page with more information.
Situations that will not be considered for an alert:
- Cancellation or promotion of an event.
- Regularly scheduled closings. Such as holidays and spring/winter break.
- Equipment that is “out-of-order.” Such as elevators and atms.
- Temporary service outage. Example: if OneCard is down for a few hours.
- Temporary change in office hours.
The CCBC website is not be the only place you could post a notice of important information for students. You should also consider posting on social media, myCCBC and SharePoint. To design a mass email to students, contact
Marketing Services.
For small groups that are affected, consider posting a note on the pages related to the service. Example: If the
Testing Center is closed but the college is otherwise open, a notice should be posted on the Testing Center landing page.
For emergencies where every second can count, consider contacting Public Safety to request a
Campus Alert. The Web Management Team does not maintain this system.